Water Damage & Emergency Control

Water damage is common cause for carpet and rug damage. Water damage mainly in New Zealand caused by flooding or roof leaking...this water usually not clean and carries fine debris which can be damage the carpet. Damage can include colours becoming faded or otherwise altered or dye transfer (bleeding) between design of the rug, and the distortion of rugs that causes it to become rough and or twisted in some cases if it’s neglected the carpet will rotten.

The key to successful restoration after a flood is that the situation be responded to and dealt with it immediately. The longer items are left submerged, the greater the likelihood that the damage will render the items and will be non-restorable.

Restoration is the process of refurbishing rugs and carpets after they have been affected by fire, smoke, water, or mould. The Rug Guru use correct procedures to restore carpet-related items to their pre-loss condition. These processes are specifically designed restored to address the challenges posed by particular types of damage. In addition to concerns with an item’s appearance, considerations such as smell and structural integrity are taken into account. The smells associated with fire and water related disasters are often dealt with by subjecting the item(s) to ozone treatments that break down the foreign particles that cause the odour.

Items commonly encountered by THE RUG GURU include but are not limited to:

  • Cushions

  • Bags

  • Rugs

  • Leather

  • Fur Garments

  • Stuffed Animals

  • Tapestries

  • Linens

At The Rug Guru, we hand wash and repair any water damage that may occurs due to flooding or a spill or leak causing water damage to your rug. We understand the complexity of weaving these types of rugs, and also know that water damage restoration cannot be done by just anyone. We offer Free Pickup and Delivery to you.

Most varieties of Oriental rugs have wool pile, but many have cotton warp and weft (the warp is the foundation upon which knots are tied to create the pile; the weft runs over and under warp strings between rows of knots to strengthen the rug from side to side). This cotton foundation can be weakened, and sometimes actually rotted, if the rug is wetted repeatedly and not properly dried.

A common cause of such damage occurs when potted plants are placed directly on a rug. The plant is watered regularly, the pot leaks, and the rug under the pot stays permanently damp. Within two or three weeks the foundation of the rug can become so weak that chunks can be torn from the affected area by hand. If you use planters near a rug, try to place them on a slim legged stool, or a caster-based support that lets you see under the pot and allows for ventilation. After watering the plant check to be sure the rug under it is completely dry.

Another form of water damage can affect rugs used in a basement or other area below grade level. If the basement floods the potential for damage is obvious. The rug must be removed quickly, properly washed and cleaned, and allowed to dry completely. A more insidious form of damage can be caused by using a rug over a damp floor (as is often the case if the floor is cement). Even though the floor is not noticeably wet to the touch, there can be enough moisture to allow microorganisms to flourish in the material of the warp and weft and to degrade the strength of the rug's foundation.

A rug damaged in this way will often feel peculiarly stiff when manipulated. The rug will sometimes be so stiff it will be difficult to roll, and if you listen carefully to the back of the carpet when it is creased or folded, you can often hear the cracks and popping noises made by breaking warp and weft fibers.

The Correct Repair adds to the value of the rug while incorrect work does more harm than good.
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PH:         (09) 815-9625
Mobile:  021-025 72515
Email: info@rugguru.co.nz

Address:
68 St Lukes Rd, St. Lukes, AKL 1025 New Zealand
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